Return & Refund Policy

At Open Basket, customer satisfaction is important to us.

Returns:
Returns are accepted within 7 days of receiving the product.
Product must be unused, sealed (if applicable), and in original packaging.
Used, damaged by customer, or clearance items are not eligible.
Refunds:
If your return is approved, refund will be processed within 7 working days.
Refund may be provided through bank transfer, wallet, or store credit.
Delivery charges are non-refundable unless the mistake was from our side.
Exchange:
Damaged or wrong items can be exchanged free of cost.

To request a return, contact us with your order number.